I would just like to say once again how happy I am with your service and my dress. I ordered a dress two years ago, SKU F6206 and every time I wear it I get complements on how lovely it is. So I had no hesitations when it came to order another.  I will certainly be ordering from you again and I have passed on your details to friends and family.  THANK YOU very much.
- GillianUnited Kingdom
Terms of Use
1. What information do we collect? PromDressUniverse.com (hereinafter, PDU) maintains this website as a service to its customers. By accessing and/or using this website owned, operated, and/or maintained by PDU, you are expressly agreeing to comply with and be bound by the following Terms of Use and all applicable laws and regulations. By using this site you herewith acknowledge that you agree with these Terms of Use, PDU may revise and update these Terms of Use at any time. Please periodically review them because your continued usage of this PDU site indicates your agreement with any such changes.

2. Copyright.Ownership and permitted use of all content included on this PDU site, such as text, graphics, logos, button icons, images, audio clips, and other information, is the property of PDU or its dress distributors and protected by U.S. and international copyright laws. The compilation (the collection, arrangement, and assembly) of all content on this PDU site is the exclusive property of PDU and protected by U.S. and international copyright laws. All software used on this PDU site is the property of PDU or its software suppliers and protected by U.S. and international copyright laws.

The viewing of dresses and software on PDU’s site may be used by approved customers. Such personal use is subject to the following conditions:
  • Non-purchased and accessible content may be used by you for informational purposes and may not be posted, distributed, or modified.
  • Copyright, trademark, and other proprietary notices may not be removed.
  • You may not copy, reproduce, or distribute the design or layout of PDU’s site, PDU’s logos, or other design elements or software.
  • Any use of the PDU’s site content not described herein is strictly prohibited.

3. Disclaimer and Limitation of Liability.

Usage of PDU’s content and information is strictly for customers and shoppers only. PDU will not be held liable for customers and shoppers use of the information provided. The dresses, images, information and content furnished by PDU on their website are deemed to be reliable, no warranty, express or implied, is made to the accuracy thereof. All information and contents should be used as a shopping guide only.

The dresses, images, information and content available on PDU’s site are provided “as is” without any express or implied warranty of any kind, including but not limited to warranties of merchantability, non-infringement of intellectual property, or for any particular purpose. In no event shall PDU or it’s owner’s, officers or agents be liable for any damages suffered by any customer who has purchased a dress(es) through PDU’s website.

Each user of PDU’s website assumes all responsibility and risk associated with the use and purchase of dresses on PDU’s website. PDU does not assume any legal liability or responsibility for the accuracy, completeness or usefulness of any of PDU’s customer’s dress orders. Also PDU does not assume any legal liability or responsibility for the accuracy and/or completeness of PDU’s customer’s measurements that PDU’s customers send to PDU with their dress(es) ordering information.

4. Privacy Policy Privacy is taken very seriously at PDU. Our Privacy Policy is simple: We will not provide, rent, or make available in any way our customer information to any parties outside of PDU. All customer information is stored off-line in an encrypted format within a secure data environment. No personally identifiable information is collected on our site visitors. (For a more complete description, please go to PDU’s Privacy Policy).

5. Exchange, Return and Refund Policy. All Standard Size dresses purchased from PDU’s website are returnable for an exchange or refund within three (3) days of receipt for any reason. PDU’s customers will be charged a $25.00 re-stocking fee for all Standard Size dresses that are returned to PDU. Made-to-Measure dresses purchased from PDU’s website are not returnable unless the dress was received in a damaged condition by PDU’s customer. Customers who want to make a claim for damaged dress(es) must notify PDU within three (3) days after the date that the damaged dress was received. (For a more complete explanation, please go to PDU’s Return Policy).

6. Credit Card Fraud. All requests to negate fraudulent credit card charges or fraudulent claims charges are investigated by PDU’s technical department and legal department. If you make a fraudulent claim of an unauthorized card usage, PDU will report your claim to the credit card services. This report may result in cancellation of your card services and put negative information on your credit report. Possible criminal charges may be filed against you.

7. Our Guarantee.If you have questions or concerns about our site, please, Contact us as soon as possible so that we can resolve your concern in a timely manner.

8. Governing Law and Jurisdiction. PDU’s website is controlled by PDU from PDU’s offices with the State of California, United States of America. The PDU website can be accessed from all 50 states, as well as from other countries. Each of these states and countries have laws that may differ from those of California, USA. By accessing PDU’s website, both you and PDU agree, the statutes and laws of the State of California, without regard to the conflict of laws thereof, will apply to all matters relating to use of PDU’s web site. You agree that exclusive jurisdiction for any dispute regarding your use of PDU’s web site will reside in the courts of the State of California. You further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of California in connection with any dispute including any claim involving PDU or its affiliates, subsidiaries, employees, contractors, officers, directors, providers, product distributors and content providers. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.

9. Contact Us.If there are any questions or concerns regarding this Privacy Policy you may contact PDU using the information below:
E-mail to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Telephone to: (916) 202-4282
United States Postal Service:
Prom Dress Universe
4391 Longview Drive
Rocklin, California 95677
USA

10. Changes to PDU’s Terms of Use.

If PDU decides to change PDU’s Terms of Use, PDU will post the changes on these pages and update the modification date below. It is your responsibility and obligation to review this policy from time to time for any such changes.

This policy was last reviewed and/or modified by PDU on 9/1/2009